Frequently Asked Bitcoin and Bitcoin ATM Questions

Understanding Bitcoin, how cryptocurrencies work, and blockchain technology can be very confusing. That’s why we’ve collected these frequently asked questions!

About PureCoin

PureCoin is a rapidly expanding Bitcoin ATM operator offering customers the ability to purchase Bitcoin with cash at any of our many kiosks throughout the United States.

You can reach us at 917-442-2998 or support@purecoin.tech

Click here for a map of all of our locations.

How to Use PureCoin Bitcoin ATMs

1) Click “Start”. 2) Click “Buy”. 3) Select your cash limit. 4) Agree to the terms and conditions. 5) Enter your phone number to receive a one-time passcode. 6) Enter the passcode. 7) Enter your name. 8) Scan your Bitcoin wallet. 9) Insert cash. 10) Click the “I am done” button. 11) Choose to either text or email receipt. 12) That’s it!

Don’t forget – You must be 18 years or older to purchase Bitcoin at one of our machines.

Our machines are unmanned, but you can reach us at 917-442-2998 or support@purecoin.tech if you need any assistance while you are at the machine.

We have a 3-tier limit system. The first tier is up to $900 per day. The second tier is $901-$2999 per day. The third tier is $3000-$15000 per day. For tier 1, a valid name and phone number is required. For tier 2, a valid name, phone number, and government ID is required, and for tier 3, please contact us at support@purecoin.tech // 917-442-2998

PureCoin Bitcoin ATMs send your Bitcoin immediately. It can take approximately 15-30 minutes for your Bitcoin to arrive at your wallet. In certain circumstances under heavy network load, it could take longer.

That depends on the amount you are looking to purchase. If you would like to be a tier 1 customer and purchase up to $900 per day, there is no need for an account. If you would like to purchase more than $900 per day, please see Question #3.

At the moment, PureCoin Bitcoin ATMs only accept cash.

We recommend having your wallet installed and ready prior to arriving at the machine to speed up the process.

You can purchase a fraction of a Bitcoin. We sell Bitcoin at a minimum of $20 per purchase. 

PureCoin Bitcoin ATMs currently do not support manual entry of Bitcoin addresses.

Limits reset every day.

All transactions are non-reversible and non-refundable.

English, Spanish, French, Chinese, and Arabic.

PureCoin Bitcoin ATM Purchase Limits

We have a 3-tier limit system. The first tier is up to $900 per day. The second tier is $901-$2999 per day. The third tier is $3000-$15000 per day. For tier 1, a valid name and phone number is required. For tier 2, a valid name, phone number, and government ID is required, and for tier 3, please contact us at support@purecoin.tech // 917-442-2998

How to Handle Bitcoin ATM Technical Issues

Please immediately contact PureCoin at 917-442-2998 or support@purecoin.tech

We will attempt to bring the machine back up or let you know our nearest location.

Don’t worry. Just email us at support@purecoin.tech and let us know the amount you purchased, your name, time, and date, and we will email you a receipt.

 Please call 917-442-2998 or email us at support@purecoin.tech for any service issues. 

There are very rare occasions where the machine reboots during a transaction due to internet issues. PureCoin Bitcoin ATMs have been programmed to automatically send any inserted funds to the wallet address you entered, upon a system failure or reboot. 

How to Host a PureCoin Bitcoin ATM

We are always looking to expand our network of hosts. Please contact us at support@purecoin.tech or 917-442-2998 and we will get in touch immediately with more details.

All we require is 2 ft. by 2 ft. of space to install our Bitcoin ATMs. We bring in the Bitcoin ATM, and we install it in your location. You are not required to do anything further than that.

We pay you a monthly rent to host our machines. In additions, you will see a large increase in foot traffic in your establishments.

Ensuring Compliance When Purchasing Bitcoin from a PureCoin Bitcoin ATM

Never send bitcoin to a wallet that is not within your control. By agreeing to our terms and conditions, you are agreeing to send bitcoin to a wallet that is in your control. This is for legal reasons, as well as to keep our customers safe from scams. Please click here for more details.

You will always be asked for your name and phone number. Any further personal information requirements depend on the amount you are purchasing.

As required by state and federal law, we must obtain ID for any transactions above $900.

PureCoin is a money services business, registered with Fincen (MSB: 31000169724328). This means that we adhere to all AML/KYC laws in the United States.

You must be 18 years or older to use any of our machines.

Get Better Knowledge & Info About Our Bitcoin ATMs

If your question isn’t answered above, if you need more quidance, or if you’re interested in hosting a Bitcoin ATM, get in touch with us!